What is SafeChoices?

The SafeChoices program is a statewide initiative of Tasmania's Action Plan for Family and Sexual Violence 2019-2022 (Safe Homes Families Communities).

Its primary focus is the improved safety of all Tasmanian community members, through the raising of community awareness around the issues of Family Violence.

The program will provide practical support, advice and referral to support services, for those people experiencing Family Violence, through providing the following services:

• A web-site which will provide information around Family Violence and support services available.
• E-mail support available to all members of the community
• Phone support through a 1800 number
• Information packs
• One to one support from a case worker for those people experiencing multiple needs

SafeChoices Vision

SafeChoices is committed to preventing and responding to family violence in Tasmania. All SafeChoices services are provided free from discrimination and ensure the fair treatment of all people who access the service.

SafeChoices acknowledges that family violence is complex and everyone’s experience is different and unique.  SafeChoices provides advice and information and individualised support plans to those who require ongoing case work.  SafeChoices is not an emergency or crisis service, but if one of our workers felt that you need an emergency service, they will help you get in touch with the most appropriate service.

Your Personal Information

The SafeChoices programme, is committed to ensuring that all clients who use our services are treated with respect and dignity, and to the protection of your personal information. Safe Choices adheres to the Australian Privacy Principles as set out in the Privacy Amendment (Enhancing Privacy Protection) Act 2012. SafeChoices is also bound to protect your privacy to comply with contractual arrangements with a range of Government agencies.

You do not have to give us any personal details, but it is helpful for us to have details which can assist in providing the most appropriate service.

Under the Privacy Amendment (Enhancing Privacy Protection) Act 2012, you have certain rights in regards to the protection of your personal information and you will be asked to give written consent for the collection of or sharing of this information. You are also entitled to access the information you provide to SafeChoices. Please contact a worker if you would like to find out more about our Privacy Policy.

Confidentiality

All personal information gathered by workers during the provision of our service, will remain confidential and secure except when:

• It is subpoenaed by court
• Failure to disclose information would place you or another person at risk; or
• Your prior approval has been obtained to provide information to another agency, professional or person.

Your SafeChoices experience

The SafeChoices team values all feedback and encourages you to let us know what your experience has been when using any aspect of our service.  You can leave feedback via HERE or by calling the service on 1800 806 189.